Shipping Policy

We ship worldwide with full tracking on all orders. Delivery times may vary depending on destination, customs clearance, and carrier conditions.

1. Processing Time

Orders are processed within 2–4 business days. During peak seasons or holidays, processing may take slightly longer.

2. Estimated Delivery Times

United States: 7–10 business days(VAT included, no additional taxes)
EU & UK: 7–15 business days (VAT included, no additional taxes)
Australia: 7–15 business days (VAT included, no additional taxes)
Asia: 7–12 business days (VAT included, no additional taxes)
Other Regions: 12–20 business days

Delivery times are estimated and may be affected by customs, local carriers, or weather conditions.

3. Tracking Information

Once your order ships, you will receive an email with a tracking number. You can also check your delivery status at any time on our Track Order page.

4. Customs & Duties

EU & UK: VAT included, no additional import fees.

USA: No customs charges.

Australia: No customs charges.

Asia: No customs charges.Asia

Other regions: Import duties may apply depending on local regulations.

5. Incorrect Shipping Address

If you entered an incorrect shipping address, please contact us as soon as possible. We cannot guarantee changes once the order has been shipped.

6. Lost or Delayed Packages

If your package is delayed beyond the expected delivery window or appears lost, contact us at hello@carrymove.com and we will assist with carrier investigation.

7. Damaged Packages

If your order arrives damaged, please take clear photos of the packaging and item, and email us immediately. We will provide a replacement or solution depending on the case.

8. Contact Us

For any shipping-related questions, reach out to us at:
Email: hello@carrymove.com